Questions? Feedback? powered by Olark live chat software
Close

Learn more about how we’re supporting the fight against Covid-19

With the fast-changing COVID-19 situation, we understand what challenging times these are for everyone: for you, your business and your family. As a family business ourselves, our priority is taking care of our colleagues, our customers, partners and suppliers.

We have introduced extra measures across our sites to look after our colleagues and all those who still need to come to our premises in person, including delivery staff: we are promoting social distancing at work; encouraging those who can work from home to do so, including both office and field teams; postponing any non-essential visits and events; implementing more vigorous cleaning regimes; and employing video technology to conduct meetings and customer visits wherever possible.

With this in mind, I wanted to get in touch with you personally to explain what steps we are taking at Altro to continue supporting you with your business.

The Global Altro Leadership Team is meeting daily to consider the latest government guidance in those markets in which we operate. As a global business with local presence, we can respond swiftly to regional customer needs and are structured in such a way that we are able to maintain stock levels and global supplies. I want to reassure you that we are very much open for business as usual and will do everything we can to respond to your individual circumstances.

In the coming days and weeks, we will keep you updated on how we are responding to the evolving situation. You will shortly hear from us about all the different ways you can stay in touch with us, so that we can carry on working together. Should you have any queries whatsoever, please do not hesitate to get in touch with your regular, local Altro contact.

I would like to take this opportunity to wish you, your family and colleagues good health and assure you that we are doing everything we can to maintain the excellent level of customer service that you have come to expect from Altro.

With kind regards

Richard Kahn
CEO Floors and Managing Director, Altro Group

What contaminants are you dealing with?

Cleaning is easier and more effective if you identify what contaminant is on the floor and can choose the right equipment and detergent to get rid of it.

A quick guide to contaminants

Material, or matter, is either organic or inorganic.

Organic matter is an ideal breeding ground for bacteria. Steam cleaning or disinfecting is the most effective way to clean.

  • material that is alive such as bacteria, viruses, fungi and protozoa (tiny animals). This will be most common in kitchens and canteens where there is food waste, or in bathrooms, changing rooms and hospital wards where there is human waste such as skin, body fats, faeces and blood
  • material that was part of a living thing which includes food, but also sawdust and rubber shavings. This is found anywhere where food is produced or consumed, such as cafés, bars and restaurants 
  • ‘man-made’ material including plastic fragments, mineral oil and paints and glues. These are common where manufacturing takes place but also anywhere that decorating or repair work is done

Inorganic contaminants have not been part of a living thing and do not contain carbon. They include glass, salt, rust and brick dust.

“We work with water, flour and oil which can be difficult to clean but with the new flooring, we’ve significantly reduced the time this takes.”

Franco Giuseppe Zirotti
KFC’s external architect consultant

Whether organic or inorganic, soil behaves in a certain way when you try to clean it:

Soluble contaminants dissolve in water, for example sugar, salt and detergent powder. Because they dissolve, they are generally easy to deal with. It is common where food is sold, prepared or consumed such as cafes, school dining rooms and hospital kitchens.

You are most likely to come across insoluble contaminants; these won’t dissolve in water so will need detergent to remove them. Examples include oil and skin, so they are found in many environments, including kitchens and wet environments.

Insoluble soil can be greasy or particulate:

Greasy contaminants stick to surfaces and smear when touched. Examples are oil, fat and grease. This is likely anywhere food is present but also, as vehicles leave behind oil and grease, it will regularly be carried on foot into communal areas.

Particulate contaminants are powdery, examples being sand, skin, washing powder and broken fibres, so they will be found in a wide range of environments.

It is very likely that you will find greasy and particulate contaminants together as the powdery soil will stick to any grease it comes into contact with.

Abrasive soil may scratch a surface, for example, glass.

Stubborn/tacky contaminants may stick to a surface, for example, syrup, wax or glue.

So, materials belong to more than one of the categories, as one is what it is made of and the other is how it behaves: salt spilt from a container is an inorganic, particulate soil which can be swept, or vacuumed, up; salt spilt onto a wet surface is an inorganic, soluble soil that can be washed away.