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Learn more about how we’re supporting the fight against Covid-19

With the fast-changing COVID-19 situation, we understand what challenging times these are for everyone: for you, your business and your family. As a family business ourselves, our priority is taking care of our colleagues, our customers, partners and suppliers.

We have introduced extra measures across our sites to look after our colleagues and all those who still need to come to our premises in person, including delivery staff: we are promoting social distancing at work; encouraging those who can work from home to do so, including both office and field teams; postponing any non-essential visits and events; implementing more vigorous cleaning regimes; and employing video technology to conduct meetings and customer visits wherever possible.

With this in mind, I wanted to get in touch with you personally to explain what steps we are taking at Altro to continue supporting you with your business.

The Global Altro Leadership Team is meeting daily to consider the latest government guidance in those markets in which we operate. As a global business with local presence, we can respond swiftly to regional customer needs and are structured in such a way that we are able to maintain stock levels and global supplies. I want to reassure you that we are very much open for business as usual and will do everything we can to respond to your individual circumstances.

In the coming days and weeks, we will keep you updated on how we are responding to the evolving situation. You will shortly hear from us about all the different ways you can stay in touch with us, so that we can carry on working together. Should you have any queries whatsoever, please do not hesitate to get in touch with your regular, local Altro contact.

I would like to take this opportunity to wish you, your family and colleagues good health and assure you that we are doing everything we can to maintain the excellent level of customer service that you have come to expect from Altro.

With kind regards

Richard Kahn
CEO Floors and Managing Director, Altro Group

Think about this. When you flush a toilet, the water in the bowl mixes with particles of the waste. An invisible cloud of this then shoots up to 10 inches into the air. The contaminated water can linger on surfaces for 90 minutes¹.

How does that make you feel? Probably slightly nauseous, with a resolution to close the toilet lid each time you flush. It’s a reminder that we can’t always see hazards, that we often put our health and safety in the hands of others, and that others put their health and safety in your hands.

When planning and managing public spaces, we understand that effective, or poor, cleaning has a major impact in three areas; first, how safe people are from slips, second, how hygienic an environment is, particularly for vulnerable people. The third area is the perception people have of the space, whether that’s a decision to avoid a restaurant where you’ve been unwell after visiting, to feel unsafe in a healthcare space, or to feel uncomfortable in a work place.

Cleaning is an area we are constantly researching in terms of product development, day to day customer support and resources, such as our downloadable guides. We know it can be a challenging area and it’s not something we’re complacent about.

One area we have looked at is the role of biocides in wall cladding. We know that no current testing proves biocides are effective in reducing Healthcare Associated Infections (HCAIs). Cleaning and effective hand washing are more reliable in preventing bacteria spread.

The good news is that effective cleaning is simple to achieve. We know that how your teams clean depends on what time is available, what equipment and detergents they are able to use, and the size of the spaces they clean. To help make cleaning as effective as possible, we have guidance on tackling various contaminants, the benefits of different detergents and different cleaning methods, but if you need help to establish a cleaning regime that will work for your space, please get in touch.

¹Best et al. Potential for aerosolizaton of Clostridium difficile after flushing toilets: the role of toilet lids in reducing environmental contamination risk. Journal of Hospital Infection. 2012;80:1-5.