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Learn more about how we’re supporting the fight against Covid-19

With the fast-changing COVID-19 situation, we understand what challenging times these are for everyone: for you, your business and your family. As a family business ourselves, our priority is taking care of our colleagues, our customers, partners and suppliers.

We have introduced extra measures across our sites to look after our colleagues and all those who still need to come to our premises in person, including delivery staff: we are promoting social distancing at work; encouraging those who can work from home to do so, including both office and field teams; postponing any non-essential visits and events; implementing more vigorous cleaning regimes; and employing video technology to conduct meetings and customer visits wherever possible.

With this in mind, I wanted to get in touch with you personally to explain what steps we are taking at Altro to continue supporting you with your business.

The Global Altro Leadership Team is meeting daily to consider the latest government guidance in those markets in which we operate. As a global business with local presence, we can respond swiftly to regional customer needs and are structured in such a way that we are able to maintain stock levels and global supplies. I want to reassure you that we are very much open for business as usual and will do everything we can to respond to your individual circumstances.

In the coming days and weeks, we will keep you updated on how we are responding to the evolving situation. You will shortly hear from us about all the different ways you can stay in touch with us, so that we can carry on working together. Should you have any queries whatsoever, please do not hesitate to get in touch with your regular, local Altro contact.

I would like to take this opportunity to wish you, your family and colleagues good health and assure you that we are doing everything we can to maintain the excellent level of customer service that you have come to expect from Altro.

With kind regards

Richard Kahn
CEO Floors and Managing Director, Altro Group

Contact us

Postal address

Altro Limited
Works Road,
Letchworth Garden City,
Hertfordshire,
SG6 1NW
Tel: +44(0)1462 480480
Fax: +44 (0)1462 480010
Email: enquiries@altro.com

You can find a list of our global locations here.

The easiest way to contact us is by phone, via Live Chat or through our Twitter feed @AskAltro, we're always happy to talk / type / tweet to you, but if you would like to leave us a message, fill in the form below and we'll get back to you as soon as possible.

Contact - Construction Eoin Kennedy
Mob: 087 243 9246 Tel: 021 4943911

Customer Care Centre
Tel: 01 907 5821 Fax: +44 (0) 1462 707515

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