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With the fast-changing COVID-19 situation, we understand what challenging times these are for everyone: for you, your business and your family. As a family business ourselves, our priority is taking care of our colleagues, our customers, partners and suppliers.

We have introduced extra measures across our sites to look after our colleagues and all those who still need to come to our premises in person, including delivery staff: we are promoting social distancing at work; encouraging those who can work from home to do so, including both office and field teams; postponing any non-essential visits and events; implementing more vigorous cleaning regimes; and employing video technology to conduct meetings and customer visits wherever possible.

With this in mind, I wanted to get in touch with you personally to explain what steps we are taking at Altro to continue supporting you with your business.

The Global Altro Leadership Team is meeting daily to consider the latest government guidance in those markets in which we operate. As a global business with local presence, we can respond swiftly to regional customer needs and are structured in such a way that we are able to maintain stock levels and global supplies. I want to reassure you that we are very much open for business as usual and will do everything we can to respond to your individual circumstances.

In the coming days and weeks, we will keep you updated on how we are responding to the evolving situation. You will shortly hear from us about all the different ways you can stay in touch with us, so that we can carry on working together. Should you have any queries whatsoever, please do not hesitate to get in touch with your regular, local Altro contact.

I would like to take this opportunity to wish you, your family and colleagues good health and assure you that we are doing everything we can to maintain the excellent level of customer service that you have come to expect from Altro.

With kind regards

Richard Kahn
CEO Floors and Managing Director, Altro Group

Possibilities are what we strive to create everyday

Possibilities

We’ve always championed ideas and innovation: capitalising on our design-led approach and unique insights, as well as technological advances to address the many different opportunities and challenges our customers face.

Our ability to innovate, inspire and create possibilities for our clients comes from human understanding and being able to connect with people’s needs. We were first to produce phthalate-free safety flooring back in 1954 and have continued to listen and learn from our customers ever since. It’s how we developed the world’s first wholly usable, reusable and recyclable flooring and the only fully integrated hygienic wall cladding and flooring system.

And we’re still challenging what we think is possible: questioning how spaces are used and how they can make people feel, to better meet the demands of 21st century life. It’s this belief in the power of design thinking that enables us to help transport companies inspire their customers to adopt public services; hospitality firms to create different dining and event experiences; hospitals to improve hygiene and wellbeing; and schools to improve learning with inspirational and creative classrooms.

We’re passionate about the potential of what we do, designing and developing revolutionary materials and forging new alliances to keep us moving forward. It turns the inner sparks of possibility into greater achievements, keeping our customers at the forefront of their respective markets and their customers safe, happy and healthy.